when death occurs
When a Death Occurs
If you are in need of immediate assistance, please call
(636) 583-3722.
We are available 24 hours a day, 7 days a week.
Contact the Proper Authorities
Before any arrangements can be made, a legal pronouncement of death must occur.
- If the death happens in a hospital or nursing facility, staff will handle this process.
- If the death occurs at home, contact local emergency personnel.
- If hospice is involved, hospice staff can make the pronouncement.

This step must be completed before any funeral arrangements or legal matters can begin.
Begin to Make Arrangements
Once the death has been officially declared, you may begin making arrangements.
If your loved one pre-planned services, start by reviewing their wishes. If not, contact the funeral home of your choice to begin planning with a funeral director.
During this time, your family may need to make decisions regarding:
- Burial or cremation
- Type of service
- Date, time, and location
- Casket or urn selection
- Obituary information
- Clergy, music, and speakers

If your loved one was a veteran, contact the Veterans Administration to learn about available benefits.
Information the Funeral Home May Need
Your funeral director will guide you through the information needed for the death certificate and arrangements.
Information may include:
- Full name and address
- Marital status
- Date and place of birth
- Father’s name and mother’s maiden name
- Spouse’s name
- Occupation and employer
- Education

Documents may include:
- Social Security number
- Life insurance policies
- Military discharge papers (DD214)
- Beneficiary or financial documents
Taking Care of Personal Property
In the days following a loss, there are a few important things to address:
- Secure your loved one’s home and vehicle
- Arrange care for any pets
- Forward mail to a responsible family member
- Notify their employer
- Cancel any upcoming appointments

